Phase 1
Host agreement
Written rules from the team lock (18 Aug 2026). Not legal advice — plain language so everyone tells the same story of one booking.
1. Roles
- BoholRides is the booking marketplace: list, reserve, pay coordination, trip chat, and support escalation.
- The host owns the vehicle. The platform does not own it and does not take damage liability.
- The guest is responsible for the vehicle during the rental — including damage, fuel, and tolls — under these rules and anything the host confirms in trip chat.
2. Insurance (Phase 1)
BoholRides does not sell collision insurance or a damage waiver in Phase 1. Hosts keep their own vehicle coverage. Guests should ask in trip chat what is covered for that unit before they ride.
3. Money (no security deposit)
There is no security deposit. Amounts paid toward a booking are part of the rental, not a damage hold. Cancel 24+ hours before start: that portion returns. Inside 24 hours or no-show: the host keeps that portion. See Cancellation.
4. Handover quality
- Host checks a valid license (app upload + physical card) before keys.
- Short how-to for that vehicle. Helmets required for scooters / motorcycles.
- Prefer condition and fuel-gauge photos in the trip thread at start and return so both sides see the same evidence.
- Clean, road-legal, on time at the agreed hub or delivery pin.
5. Fuel
Same in, same out. Return the vehicle at the same fuel level as handover. Shortfalls are settled between guest and host (trip chat + photos) — not by inventing a security deposit.
6. Stay on Bohol
Keep the vehicle on Bohol unless the host agrees otherwise in trip chat. Unapproved ferry / mainland trips can forfeit the booking payment portion and cancel the trip.
7. Damage and disputes
New damage found at return is handled between guest and host with photos in the trip thread. There is no automatic deduction from a damage hold. BoholRides support can escalate if chat stalls. Stay safe first in an accident, then message host + support.
8. Host cancel / no-show
If the host cannot fulfill, they must say so early in trip chat. Guest gets a full refund of amounts paid through BoholRides for that booking (or a replacement vehicle if both sides agree). Repeat no-shows may pause the listing until ops reviews.
9. Facebook and other channels
Hosts may keep listing on Facebook or elsewhere. Guests who book on BoholRides should use in-app trip chat for that trip — not a private WhatsApp thread that leaves the platform blind.
10. Still open for the team
Exact commission %, pay-now vs remaining balance, and any future insurance product are team decisions — not invented on this page. Guest terms: Terms. Questions: support@boholrides.com.